# General

**URL:** https://faq.inetsoftware.de/c/general/11.md

[Latest](https://faq.inetsoftware.de/latest.md) · [Categories](https://faq.inetsoftware.de/categories.md) · [Tags](https://faq.inetsoftware.de/tags.md)

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## [Wie verwende ich die WebAPI CLI und MCP-Tools von i-net?](https://faq.inetsoftware.de/t/wie-verwende-ich-die-webapi-cli-und-mcp-tools-von-i-net/304)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [October 1, 2026, 5:15am UTC](https://faq.inetsoftware.de/t/wie-verwende-ich-die-webapi-cli-und-mcp-tools-von-i-net/304 "2026-10-01T05:15:58Z")

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Die WebAPI CLI ermöglicht den Zugriff auf die von einem i-net-Server bereitgestellten WebAPI-Operationen über die Kommandozeile. Die CLI verbindet sich mit dem MCP-Endpunkt des Servers, liest die für das Benutzerkonto ve…

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## [Wie veröffentliche ich i-net-Anwendungen über Microsoft Entra Application Proxy mit SSO?](https://faq.inetsoftware.de/t/wie-veroffentliche-ich-i-net-anwendungen-uber-microsoft-entra-application-proxy-mit-sso/303)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [September 28, 2026, 2:10pm UTC](https://faq.inetsoftware.de/t/wie-veroffentliche-ich-i-net-anwendungen-uber-microsoft-entra-application-proxy-mit-sso/303 "2026-09-28T14:10:40Z")

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Kurzantwort: i-net Clear Reports, i-net PDFC, i-net HelpDesk und i-net CoWork können über Microsoft Entra Application Proxy erreichbar gemacht werden. Richten Sie in der jeweiligen i-net-Anwendung zusätzlich die Anmeldun…

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## [Windows-Update: OAuth-Verbindungen in i-net-Produkten können ausfallen](https://faq.inetsoftware.de/t/windows-update-oauth-verbindungen-in-i-net-produkten-konnen-ausfallen/302)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 1:13pm UTC](https://faq.inetsoftware.de/t/windows-update-oauth-verbindungen-in-i-net-produkten-konnen-ausfallen/302 "2026-09-07T13:13:00Z")

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Kurzfassung Nach einem Windows-Update können OAuth-Verbindungen in i-net-Produkten fehlschlagen, wenn WMIC auf dem Windows-System nicht mehr verfügbar ist, auf dem das Produkt läuft. Welche Funktion betroffen ist, hängt …

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## [How to use i-net Clear-Reports or i-net PDFC as library in an application server?](https://faq.inetsoftware.de/t/how-to-use-i-net-clear-reports-or-i-net-pdfc-as-library-in-an-application-server/267)

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**Author:** [@TorstenRietzel](https://faq.inetsoftware.de/u/TorstenRietzel)\
**Replies:** 0\
**Last updated:** [August 5, 2021, 9:20am UTC](https://faq.inetsoftware.de/t/how-to-use-i-net-clear-reports-or-i-net-pdfc-as-library-in-an-application-server/267 "2021-08-05T09:20:27Z")

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There are two modes how you can use i-net Clear-Reports and i-net PDFC: The plugin mode (default) The library mode The default mode is the plugin mode. Any features can be added using plugins (i-net Clear Reports - He…

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## [Bereitstellung von Informationen zu Fehlern in der Web-Anwendung](https://faq.inetsoftware.de/t/bereitstellung-von-informationen-zu-fehlern-in-der-web-anwendung/286)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [July 29, 2024, 11:20am UTC](https://faq.inetsoftware.de/t/bereitstellung-von-informationen-zu-fehlern-in-der-web-anwendung/286 "2024-07-29T11:20:53Z")

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Fehler, die in der Weboberfläche als rote, bildschirmfüllende Mitteilung erscheinen, sind oft schwer zu reproduzieren. Um den Entwicklern zu helfen, das Problem zu lösen, bitten wir Sie, folgende Informationen im Browser…

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## [Request Header Fields Too Large using Windows Login in Application Server](https://faq.inetsoftware.de/t/request-header-fields-too-large-using-windows-login-in-application-server/285)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 11:01am UTC](https://faq.inetsoftware.de/t/request-header-fields-too-large-using-windows-login-in-application-server/285 "2024-05-22T11:01:56Z")

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The Message “Request Header Fields Too Large” can appear in Application Servers when using Windows Authentication with our Applications. Prerequisites Version 24.4 or newer Deployment of \*.war or \*.ear in application …

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## [Installing Additional Plugins in a Docker Container](https://faq.inetsoftware.de/t/installing-additional-plugins-in-a-docker-container/279)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [March 27, 2023, 6:48am UTC](https://faq.inetsoftware.de/t/installing-additional-plugins-in-a-docker-container/279 "2023-03-27T06:48:21Z")

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To install additional product plugins on your Docker container instance there are three options: Use the file persistence and install the plugins using the built-in Plugin Store Create a customized Docker container Ins…

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## [How to Handle PKIX Path Building Failed Error for Self-Signed Certificates](https://faq.inetsoftware.de/t/how-to-handle-pkix-path-building-failed-error-for-self-signed-certificates/278)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [March 10, 2023, 7:27am UTC](https://faq.inetsoftware.de/t/how-to-handle-pkix-path-building-failed-error-for-self-signed-certificates/278 "2023-03-10T07:27:06Z")

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What is the PKIX path building failed error when using self-signed certificates? When using self-signed certificates, the PKIX path building failed error may occur if the SSL connection is broken. This error is caused b…

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## [Upgrading to user restricted Docker Container](https://faq.inetsoftware.de/t/upgrading-to-user-restricted-docker-container/277)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [December 12, 2022, 3:02pm UTC](https://faq.inetsoftware.de/t/upgrading-to-user-restricted-docker-container/277 "2022-12-12T15:02:46Z")

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Containers published by i-net software will run with a restricted user in their respective containers in early 2023. This is a major change and implies additional changes for existing containers. Until now, containers w…

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## [Where is my sensitive data stored?](https://faq.inetsoftware.de/t/where-is-my-sensitive-data-stored/275)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [October 14, 2022, 10:55am UTC](https://faq.inetsoftware.de/t/where-is-my-sensitive-data-stored/275 "2022-10-14T10:55:47Z")

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All products by i-net /// software store their data in a file persistence by default. That is, by default, a directory located on the server machine the product is installed on. Another option is a cloud persistence, suc…

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## [How to speed up your support](https://faq.inetsoftware.de/t/how-to-speed-up-your-support/274)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [October 11, 2022, 6:56pm UTC](https://faq.inetsoftware.de/t/how-to-speed-up-your-support/274 "2022-10-11T18:56:22Z")

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i-net /// software provides support during business hours from 9am to 5pm Berlin/Europe time. Our support team will respond within a business day - usually a lot faster. Here are a few things that can help speed up the …

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## [Statement about CVE-2021-44228 Log4j vulnerability concerning i-net software products](https://faq.inetsoftware.de/t/statement-about-cve-2021-44228-log4j-vulnerability-concerning-i-net-software-products/269)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 3\
**Last updated:** [December 29, 2021, 7:48am UTC](https://faq.inetsoftware.de/t/statement-about-cve-2021-44228-log4j-vulnerability-concerning-i-net-software-products/269 "2021-12-29T07:48:05Z")

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Are i-net software products vulnerable against the critical RCE CVE-2021-44228 in Log4j, disclosed on 12/10/2021? Answer In short: products released by i-net software are not affected by the vulnerability. Description …

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## ["No connection to server!" - What is the Offline Page?](https://faq.inetsoftware.de/t/no-connection-to-server-what-is-the-offline-page/268)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [September 17, 2021, 8:05am UTC](https://faq.inetsoftware.de/t/no-connection-to-server-what-is-the-offline-page/268 "2021-09-17T08:05:06Z")

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The Offline Page, stating “No connection to server!”, is always displayed when the server is not available after reloading the page. There are several reasons for this, all of which have to do with network or connection …

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## [Product does not start after update on Linux (error: undefined symbol: JLI\_InitArgProcessing / JLI\_StringDup)](https://faq.inetsoftware.de/t/product-does-not-start-after-update-on-linux-error-undefined-symbol-jli-initargprocessing-jli-stringdup/250)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [April 9, 2019, 5:43am UTC](https://faq.inetsoftware.de/t/product-does-not-start-after-update-on-linux-error-undefined-symbol-jli-initargprocessing-jli-stringdup/250 "2019-04-09T05:43:01Z")

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When the product is updated, a new Java version will be included. We have noticed that sometimes the service does not start, especially when a Java VM has been installed previously. The service that we install requires …

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## [Customization of the init/service script for deb and rpm installations](https://faq.inetsoftware.de/t/customization-of-the-init-service-script-for-deb-and-rpm-installations/191)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [April 18, 2018, 8:27am UTC](https://faq.inetsoftware.de/t/customization-of-the-init-service-script-for-deb-and-rpm-installations/191 "2018-04-18T08:27:11Z")

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Starting with the installation packages in 2017 (i-net Clear Reports 2017, i-net PDFC 4 and i-net HelpDesk 8.1) there is a new, customizable service script for deb- and rpm based installations. The customizable scripts a…

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## [Server does not start after setting port to 80](https://faq.inetsoftware.de/t/server-does-not-start-after-setting-port-to-80/216)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [September 14, 2018, 10:07am UTC](https://faq.inetsoftware.de/t/server-does-not-start-after-setting-port-to-80/216 "2018-09-14T10:07:43Z")

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Newer Linux system, such as Suse 12, do not allow non-root users to start processes in the port range below 1024. Since all of our products can be run as a webserver substitute they should be able to run on ports 80 and …

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## [Upgrading a product](https://faq.inetsoftware.de/t/upgrading-a-product/129)

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**Author:** [@GerryWeissbach](https://faq.inetsoftware.de/u/GerryWeissbach)\
**Replies:** 0\
**Last updated:** [April 6, 2017, 12:44pm UTC](https://faq.inetsoftware.de/t/upgrading-a-product/129 "2017-04-06T12:44:59Z")

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Upgrading one of i-net software’s products is usually an installation into the same directory. The installer usually takes care of everything. Please note the following hints: Before upgrading: Backup Newer versions of …

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## [Support of Java 9](https://faq.inetsoftware.de/t/support-of-java-9/159)

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**Author:** [@TorstenRietzel](https://faq.inetsoftware.de/u/TorstenRietzel)\
**Replies:** 0\
**Last updated:** [September 22, 2017, 9:32am UTC](https://faq.inetsoftware.de/t/support-of-java-9/159 "2017-09-22T09:32:17Z")

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Because of the availability of Oracle Java 9 you should note that we support Java 9 only with the following upcoming versions: i-net Clear Reports 17.1 i-net HelpDesk 8.1 i-net PDFC 4.2 If you use a program version pr…

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## [How to Enable PAM Authentication for the Unix Service Installation](https://faq.inetsoftware.de/t/how-to-enable-pam-authentication-for-the-unix-service-installation/142)

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**Author:** [@sheidrich](https://faq.inetsoftware.de/u/sheidrich)\
**Replies:** 0\
**Last updated:** [July 5, 2017, 9:29am UTC](https://faq.inetsoftware.de/t/how-to-enable-pam-authentication-for-the-unix-service-installation/142 "2017-07-05T09:29:05Z")

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The Unix server installations of our products will be installed as a Unix daemon with the scripts located in the '/etc/init.d/'. The scripts are named as follows: for i-net Clear-Reports server: '/etc/init.d/clear-re…

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## [How to install the Debian packages with the Ubuntu Software Center](https://faq.inetsoftware.de/t/how-to-install-the-debian-packages-with-the-ubuntu-software-center/96)

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**Author:** [@sheidrich](https://faq.inetsoftware.de/u/sheidrich)\
**Replies:** 1\
**Last updated:** [September 26, 2016, 2:29pm UTC](https://faq.inetsoftware.de/t/how-to-install-the-debian-packages-with-the-ubuntu-software-center/96 "2016-09-26T14:29:12Z")

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How can I install the Debian packages with the Ubuntu Software Center? Every time I try to install a Debian package by double clicking the package file, I can choose to install the package but after a short time it displ…
